Case Study: Sultan Trans, Inc.
On the Road to Fraud-Free, Efficient Fueling
If you’re in the trucking business, you know that fuel isn’t just an expense—it’s the expense. It’s also one of the riskiest. For Sultan Trans, a bustling trucking company with a fleet of 500 drivers specializing in refrigerated and flatbed hauling, fuel fraud had become an all-too-familiar problem.
The Problem: Fuel Fraud and Lost Time Were Piling Up
Card skimming has risen dramatically over the last few years, and according to Daulet Smadiar, an accounting specialist at Sultan Trans, it’s a concern for his business.
"These guys are clever and they’ve become harder to catch," said Smadiar.
In addition to fraud concerns, lost or worn-out fuel cards were another headache for Smadiar. Cards would break down from use. Drivers would waste time activating replacements. And sometimes, swiping at the pump would cause hold-ups, or worse, unauthorized transactions.
Sultan Trans needed a fix, a solution that made fraud impossible while saving their drivers’ time and improving the quality of their trips.
The Solution: “No Cards, No Skimmers, 100% No Fraud”
Enter SmartQ RFID from QuikQ, a fueling system that doesn’t require cards at all. Instead, trucks are equipped with RFID tags that securely identify them at the pump. The result? Fueling becomes faster, easier and completely fraud-free.
The RFID tag in each truck communicates directly with the pump, so there’s no need to swipe a card that bad actors could steal. Additionally, the pump only activates for the specific truck with the matching tag. If a truck isn’t authorized, it doesn’t pump.
For Sultan Trans, RFID functionality was a turning point.
“RFID was a game changer for us,” said Smadiar. “No cards, no skimmers—100% no fraud. We saved thousands in fuel fraud the first year. RFID is faster, it’s safer, and it makes life easier for our drivers. Less time at the pump means more time on the road.”
Simplified Accounting
Smadiar said switching to QuikQ wasn’t just smooth—it was surprisingly easy. SmartQ RFID integrated seamlessly with Sultan Tran’s in-house transportation management system (TMS), giving the accounting team real-time access to fuel transactions.
This matters a lot when you specialize in hauling refrigerated loads, as Sultan Trans does. With SmartQ RFID, each truck and “reefer” trailer have their own RFID tags because they each get their own fuel. The RFID tags help Sultan Trans distinguish between truck fuel and reefer fuel, which simplifies calculations at tax time.
“It’s a huge help for us. We don’t get duplicated transactions, and the numbers come out perfect,” said Smadiar.
Virtual Cards: Quick Fixes on the Road
Trucks break down, drivers get stuck and unexpected expenses pop up all the time. However, QuikQ’s Virtual Cards help Sultan Trans handle issues instantly.
Let’s say a driver needs emergency repairs or a hotel room. Smadiar can issue a Virtual Card in seconds with the driver’s name on it. The card can even be added to Apple Pay or another phone wallet for immediate use.
The result? Less stress for drivers, fewer delays and smoother operations all around.
“I can control the amount, set it for one-time or recurring use, and get them back on the road faster,” said Smadiar.
Service That Stands Out
QuikQ’s technology is great, but according to Smadiar, what really sets QuikQ apart is their customer service.
“Eddie [QuikQ’s sales contact] is like Jake from State Farm. I can call him anytime and know he will respond. And it’s not just Eddie. I can call anybody on the team because I know them and they respond very quickly,” he said.
For a business where time is money, this level of support makes all the difference for Sultan Trans.
The Results: Saving Thousands—and Smiling Drivers
Since partnering with QuikQ, Sultan Trans has:
- Eliminated Fuel Fraud: SmartQ RFID solved the card skimmer problem completely.
- Saved Thousands: The company saw significant savings in the first year alone.
- Simplified Accounting: RFID tracking and Virtual Cards have made fuel management effortless.
- Kept Drivers Happy: Drivers now spend less time fueling, waiting in lines or dealing with card issues.
“We’re a smaller company, and we saved thousands. Big companies could save millions if they switched to QuikQ,” Smadiar said.
And for Sultan Trans, keeping drivers happy is key.
“We strive to always have the best technology so we can keep our drivers happy. Less time spent on fueling, in the store, in lines—the happier they are.”
The Bottom Line Sultan Trans found a true partner in QuikQ—one that combines reliable technology, real savings and outstanding customer service. Want to see how QuikQ can fuel your fleet’s success? Contact us on our website or give us a call... we always pick up the phone.